# How do I pay for my entry?

> Pay for your entries, meals and accommodation from My orders: by card online or by cheque, depending on the payment methods the organiser accepts.

Source : https://www.canicompet.com/en/docs/competitor/payment/
Mis à jour : 2026-10-06

Your unpaid purchases are grouped by event in **Profile** > **My orders**. Tap **Pay** next to the event, then choose **Online card payment** or follow the **Check payment** instructions, depending on what the organiser accepts.

## Payment methods

Each organiser chooses the methods they accept. They are shown on the event page, in **Practical Info** > **Payments**:

- **Online**: card payment in Canicompet;
- **On site**: payment at the venue on the day of the event;
- payment by cheque, if offered, appears in your cart when you pay.

If the organiser does not offer online payment, the app shows no payment button after you register: pay as the organiser instructs.

## Pay online

1. Open the **Profile** tab, then **My orders** (**Activity** section). The **My carts** screen opens on the **To pay** tab.
2. Each event lists its items: entries (race, dog, participant), **Dining(s)**, **Hosting(s)**, with their price.
3. Tap **Pay** followed by the amount for the event.
4. Check the summary: the items, any **File fees** and the **Total**.
5. Tap **Online card payment**. The secure payment page opens on the screen.
6. Enter your card details on the payment page and confirm.
7. The message **Your checkout is completed.** confirms the payment.

You can also go to payment straight after registering, with the **Checkout registration** button, or from the **Registrations** tab by tapping the **Pay the registration** badge.

> **TIP**
The organiser may offer a reduced price from the second entry onwards. To get it, pay for all your entries for the event in one go.

## Pay by cheque

If the organiser accepts cheques, the cart's **Check payment** section shows who to make the cheque payable to (**Order**) and the address to send it to. The entry is confirmed when the organiser receives the cheque.

## Booking fees

Depending on the organiser's choice:

- "Processing fees will be charged at the next step.": the fees are added to the total;
- "The organizer offers the file fees, they will not be charged to you."

## Find your payments

The **Already paid** tab of **My carts** lists paid carts with their amount and content. To edit or delete an entry, use the **Registrations** tab: see [Track your entries](/en/docs/competitor/my-registrations/).

> **CAUTION**
When places are limited, an unpaid entry may be moved to the waiting list. Some organisers also require payment before the entry deadline; otherwise the entry does not count.

## Common problems

**"A payment for this cart is being processed by the bank."** A payment is already in progress. Wait for the confirmation email before paying again. Use the **Pay anyway** button only if you are sure the first payment did not go through.

**"Error during transaction."** Wait a few minutes, check your cart again, then pay again if the entry is still shown in **To pay**.

**"Your cart is empty."** You have no purchases waiting to be paid.

**"Free registrations, you don't have to pay anything."** The cart total is zero: you do not need to do anything.

**Entries are closed and I have not paid.** The message "Warning: You have not paid for the registration, but since registration is closed, it is no longer possible to finalize it." appears in your entries. Contact the organiser.