Add a medical certificate or health questionnaire

If you do not hold a licence, you will often need a medical certificate or an equivalent to race. Add it in Profile > Medical certificates: either a photo of a medical certificate less than one year old, or the alternative offered by some federations (health questionnaire or the FFA’s Parcours Prévention Santé).

Which document should I provide?

• Medical Certificate: valid for one year from its date.
• Health questionnaire: accepted only if the race’s federation offers it, and if you answer “NO” to every question.
• FFA - Health prevention course: the certificate you get at the end of the FFA course.

When you register, the form shows what the organiser accepts. If the race requires neither a licence nor a certificate, the message “It is not compulsory to have a medical certificate or a license to participate” appears.

Add a medical certificate

1. Open the Profile tab, then Medical certificates (Documents section).
2. Tap the + button at the bottom right.
3. Leave Federation proposing an alternative empty.
4. In the Medical Certificate section, tap Take photo and photograph the certificate (image or PDF).
5. Wait while it is analysed. Check the Certificate date; the End validity date is worked out automatically (one year later).
6. Tap the save button at the bottom right.

Fill in the health questionnaire

1. In the form, choose the race’s federation in Federation proposing an alternative.
2. If it accepts the questionnaire, the Health questionnaire section appears. Answer the 9 questions with the switches. Your answers are not shared.
3. Turn on I completed the health questionnaire.
4. Turn on I answered ‘NO’ to all questions if this is the case.
5. The Date of response to the questionnaire and the End validity date appear. Save.

Caution

If you answered “YES” to at least one question, the questionnaire is not enough: you must provide a medical certificate less than 12 months old. The If you prefer to provide a medical certificate, click here link takes you straight to the right section.

Use the Parcours Prévention Santé (FFA)

1. Choose the FFA in Federation proposing an alternative.
2. Tap Complete my health journey to follow the course on the FFA website.
3. Once you have the certificate, turn on I completed the health prevention course and I have my diploma.
4. Enter the Validity date shown on the diploma.
5. In Proof - Diploma photo, tap Take photo.
6. Save.

Add a document while registering

In the entry form, the Medical certificate or equivalent section offers Add a medical certificate or equivalent (or Add next to I don’t have any document). The Add a medical certificate window opens, already set to the race’s federation. Tap Save to go back to your entry.

Tip

You can register without a document and add it later from your profile, before entries close.

Checked by the organiser

The organiser checks your document for each race. In the Registrations tab, the document’s badge is green if it is validated, orange if it is not yet validated, and red if it is refused. Tap a red badge, then Fix. See Track your entries.

Common problems

“The analysis of the medical certificate did not identify your first and last name.” This does not block you: check that it is the right document and correct the date if needed.

“Invalid medical certificate” during an entry. Its validity period does not cover the event date. Add a more recent certificate.

“Date is required.” or “Field is required.” A date or a photo is missing. Add it before saving.