The setup assistant after creating your account

Right after you create your account, the Configuration of your account screen guides you through six steps: introduction, licence, medical certificate, dogs, notifications and summary. Every step is optional: you can move on with the arrow at the bottom right and complete everything later in your profile.

The steps

The steps are shown at the top of the screen: License, Medical certificate, Your dog(s), Notifications, Summary. Use the arrow at the bottom right to go forward and the arrow at the bottom left to go back.

1. Introduction

The Congratulations ! screen confirms that your account is created and that you are logged in. It reminds you that, to take part in competitions, you need to set up your licence, your medical certificate and your dog’s vaccinations.

2. Licence

1. If you hold a licence, tap Add a license.
2. In the Add my license window, take a photo of your licence or import a PDF, then check the details suggested.
3. Tap Save. The licence appears under My licenses.

No licence? Tap I don’t have a license, next. Most competitions accept competitors without a licence. Details: Add a licence.

3. Medical certificate

If you do not hold a licence and want to race in France, the organiser will often ask for a medical certificate less than one year old on race day, or for you to fill in the health questionnaire.

1. Tap Add a medical certificate.
2. Fill in the form, then tap Save.

Details: Medical certificate or health questionnaire.

4. Your dogs

To take part in dog competitions, your dog must be registered and vaccinated.

1. Tap Add a dog.
2. In Add my dog, fill in Name, Chip, Breed, Birthday and Gender. Turn on Nordic? if your dog is a Nordic breed.
3. Tap Save. The window then moves on to the dog’s vaccinations.
4. Add photos of the vaccinations and tap Save, or tap Close to do it later.

You can add or update vaccinations at any time. Details: Add a dog and The vaccination passport.

5. Notifications

Choose how Canicompet keeps you informed:

• Email: the address that receives emails.
• News & Updates: Canicompet changes by email, and news by notification in the app.
• Race Results: get told when results are online for an event you entered, By email or By notification on my Phone.
• Geographic Alert: get told when an event is published in an area. Turn the option on, then click on the map to draw the area; finish by clicking the first point.

Tap the arrow at the bottom right to save your choices.

6. Summary

The screen confirms that setup is complete. Tap Open the map to look for a race. If you created your account during an entry, the Back to the registration button takes you back to the form you were filling in.

Complete it later

Everything offered in the assistant is still available from the Profile tab:

• My licenses and Medical certificates (Documents section);
• Notifications (Activity section);
• your dogs, from the Dogs tab.

Tip

You can also add a licence, certificate or dog while registering: the form offers Add my license, Add a medical certificate or equivalent and Add my dog. See Register for a race.

Common problems

“Your new license is invalid for this event”. This message appears during an entry when the licence season does not cover the event date. Check the Season you chose.

The photo analysis does not find my name. This does not block you: check that it is the right document and correct the fields by hand before saving.