Set registration dates and limits
You set the registration rules in the dashboard, under Registrations: opening and closing dates, number of places, waiting list, restrictions by federation or club, and withdrawals. Competitors can only register once the event is published and the registration Start date has passed.
Open the registration settings
Section titled “Open the registration settings”- Open the event dashboard.
- Under Event Configuration, tap Registrations.
- Change the settings, then tap the save button at the bottom right.
Set the registration dates
Section titled “Set the registration dates”Under Registration opening dates:
| Field | Effect |
|---|---|
| Start | Date and time from which registration is possible. |
| End | Date and time after which registration is no longer possible. The default time is 23:59. |
Offer a paper form
Section titled “Offer a paper form”Under Paper form?, tap Select file to upload an entry form. Competitors can download it, fill it in and send it to you.
Limit the number of places
Section titled “Limit the number of places”In the Limitation section:
- Turn on Limit the number of places.
- Enter the Number of places for the whole event.
- If you want to accept entries beyond that, turn on Use the waiting list.
- Choose whether the Public waiting list? is visible to everyone. If not, each competitor only sees their own waiting entry.
The waiting list lets competitors keep registering when there are no places left. You then decide who gets the places that free up.
Restrict who can register
Section titled “Restrict who can register”Also in Limitation, several switches are available:
| Setting | Effect |
|---|---|
| Limit to dogs of age required by the test | Dogs below the race’s minimum age cannot be entered. |
| Limit to federations | Only licence holders of the chosen Federations can register. |
| Limit to clubs | Only members of the chosen clubs can register. |
| Prohibit Clubs | Members of the chosen clubs cannot register. |
For each restriction you turn on, tap the field that appears to choose the federations or clubs.
Allow withdrawals or not
Section titled “Allow withdrawals or not”Under Unsubscribe:
- Allow unsubscriptions on: entrants can withdraw and get a refund, only during the registration period.
- Off: fill in the Message for users. It is shown when a competitor tries to withdraw. For example, ask them to contact you.
For the competitor side, see Manage your entries.
Races with several dogs and teams
Section titled “Races with several dogs and teams”Under Events with two or more dogs, teams, the option Authorized to provide only a cyno-health upon registration lets competitors upload the team’s dog health sheet. They then do not have to enter and select each dog.
You then validate this sheet like any other document. See Validate entrants’ documents.
Common issues
Section titled “Common issues”- Competitors cannot find the registration button: check that the event is published and that the registration Start date has passed.
- A competitor sees “Forbidden access — Registrations are closed, you can no longer access this page.”: the End date has passed. Move it later if you want to reopen registration.